MIDNIGHT ANVIL

MIDNIGHT ANVIL LLC handles moving and storage information with practical safeguards designed for a service business: collect what is needed, limit access, protect systems, and respond quickly if something goes wrong.

01 Data We Protect

Plain English Summary: We protect quote details, contact information, move/storage records, and customer communications.

  • Quote request details and customer contact information.
  • Pickup and delivery addresses, move dates, inventory notes, and storage details.
  • Customer communications, invoices, service documents, and privacy request records.

02 Operational Safeguards

Plain English Summary: Access is limited to people who need information to do their job, and we avoid collecting sensitive data we do not need.

  • Role-based access for customer records where supported by our tools.
  • Limited sharing with service providers and workers who need job details.
  • HTTPS for the production website.
  • No payment card collection through the public website.
  • Retention periods designed to avoid keeping records longer than needed.

03 Vendor and Third-Party Practices

Plain English Summary: Vendors are used only where they help us run the business or provide service.

We may use vendors for hosting, email, phone/text communication, scheduling, business records, storage operations, and professional support. We review vendor use based on business need, data sensitivity, and available privacy/security commitments.

04 Payments

Plain English Summary: The public website does not collect payment card numbers.

If payment processing is offered through a third-party processor, payment information should be entered only through that processor's secure payment flow. Do not send card numbers through the quote form, email, or text message.

05 Security Incidents

Plain English Summary: If we discover a security issue that affects personal information, we will investigate and take appropriate steps.

Those steps may include containment, vendor coordination, customer notice, regulator notice where legally required, record preservation, and changes to reduce the chance of recurrence.

06 What This Page Does Not Claim

Plain English Summary: This is not a certification page.

We do not claim SOC 2, ISO 27001, PCI certification, or a third-party security audit unless a current written certification or report is specifically posted by us. This page describes practical safeguards and customer-facing practices.

07 Report a Security or Privacy Concern

Email contact@midnightanvilmoving.com or call +1 (307) 777-3194. Please do not include sensitive personal data or payment card numbers in your message.