MIDNIGHT ANVIL

MIDNIGHT ANVIL LLC respects your privacy. This policy explains what personal information we collect through the website, quote requests, calls, emails, moving services, and storage inquiries, how we use it, and the choices you have.

01 Information We Collect

Plain English Summary: We collect the details needed to answer your questions, price a move, schedule service, and manage storage. We do not ask for payment card numbers through this website.

Information you provide directly

  • Contact details, including your name, email address, and phone number.
  • Move details, including pickup and delivery addresses, move date, home or office size, selected services, storage needs, inventory notes, stairs, elevators, parking access, and specialty items.
  • Messages you send through the quote form, by email, by phone, by text, or in person.
  • Storage rental information, including requested unit size, rental timing, access needs, and related billing or account records if you become a customer.

Information collected automatically

  • Basic technical information that browsers and servers normally exchange, such as IP address, browser type, device type, referring page, pages visited, and date/time of access.
  • Google Fonts may receive a request from your browser when fonts load on the site.

The website uses a first-party consent manager to store your cookie choices in this browser and to honor Global Privacy Control where detected. The site does not currently use advertising pixels, social tracking pixels, user accounts, payment-card forms, or third-party analytics cookies.

02 How We Use Your Information

Plain English Summary: We use your information to respond, quote, schedule, perform services, keep business records, and protect the website.

PurposeExamplesLegal basis where applicable
Responding to requestsCalling or emailing about a quote or storage questionConsent; legitimate interest
Providing servicesPlanning crews, trucks, packing, storage, pickup, and deliveryContract or steps before a contract
Business operationsScheduling, invoicing, customer support, recordkeepingContract; legitimate interest; legal obligation
Safety and securityPreventing misuse, troubleshooting the site, protecting business recordsLegitimate interest
Legal complianceResponding to lawful requests, tax/accounting records, claims handlingLegal obligation

03 How We Share Information

Plain English Summary: We share information only with people and vendors who help us run the business, provide services, or comply with law. We do not sell personal information.

  • Service providers: hosting providers, email providers, phone/text tools, scheduling or customer-management tools, storage or billing systems, and professional advisers.
  • Move and storage support: employees, contractors, or service partners who need details to plan or perform a job.
  • Map and direction services: if you click a directions link, the map provider receives your request under its own terms and privacy policy.
  • Legal and safety reasons: if required by law, court order, subpoena, claim process, or to protect rights, safety, customers, or property.
  • Business transfers: if the business is sold, reorganized, or merged, records may transfer as part of that transaction.

We do not sell or share personal information for cross-context behavioral advertising.

04 Cookies and Similar Technologies

Plain English Summary: The current site is intentionally light. It uses first-party consent storage, does not currently load advertising or analytics vendors, and blocks any future non-essential vendor tags unless the consent manager allows them.

CategoryCurrent usePurpose
NecessaryConsent storage and normal technical logsSite operation, security, and remembering your choices
FunctionalNo active third-party vendorReserved for support or diagnostics tools if enabled later
AnalyticsNo active third-party vendorReserved for measurement tools if enabled later
MarketingNo active third-party vendorNo advertising pixels or retargeting cookies are active
Third-party requestsGoogle FontsLoads site typography from Google-hosted font files

For more detail, see our Cookie Policy.

05 How Long We Keep Information

Plain English Summary: We keep records only as long as we reasonably need them for service, business, tax, legal, security, and claims purposes.

Record typeTypical retentionReason
Quote inquiries that do not become jobsUp to 2 yearsFollow-up, service history, and quality control
Move, storage, invoice, and customer recordsUp to 7 yearsAccounting, tax, claims, and business records
Customer communicationsUp to 3 years after last interaction, or longer if tied to a job recordCustomer service and dispute resolution
Server logs and security recordsUp to 90 days unless needed for investigationSecurity, troubleshooting, and abuse prevention
Consent preference and audit recordsUp to 3 yearsRemembering choices, honoring opt-outs, and documenting compliance
Privacy request recordsUp to 3 yearsDocumenting responses to rights requests

06 Your Privacy Rights and Choices

Plain English Summary: You can ask us to access, correct, delete, or limit certain uses of your information. Some records must be kept for legal, accounting, service, or claims reasons.

General choices

  • Ask what personal information we have about you.
  • Ask us to correct inaccurate information.
  • Ask us to delete information we no longer need to keep.
  • Opt out of marketing messages, if we send any.
  • Ask us not to sell or share personal information for cross-context behavioral advertising. We do not currently do this.

California privacy rights

Depending on whether the CCPA/CPRA applies to us and to your request, California residents may have rights to know, access, delete, correct, opt out of sale or sharing, limit use of sensitive personal information, and not be discriminated against for exercising privacy rights.

EEA/UK rights

Where GDPR or UK GDPR applies, you may have rights of access, rectification, erasure, restriction, portability, objection, withdrawal of consent, and complaint to a supervisory authority.

Use Cookie Settings or Your Privacy Choices in the footer, visit our Privacy Choices page, or contact us at contact@midnightanvilmoving.com or +1 (307) 777-3194. We may need to verify your identity before acting on a request.

07 Security

Plain English Summary: We use practical safeguards for a small service business, but no website or system can be guaranteed perfectly secure.

  • The site is served over HTTPS in production.
  • We limit access to customer information to people who need it for business purposes.
  • We do not collect payment card numbers through the public website.
  • We review vendors before relying on them for customer data handling.

For more detail, see our Trust & Security page.

08 Children's Privacy

Plain English Summary: Our services are for adults arranging moving or storage services. The site is not directed to children.

We do not knowingly collect personal information from children under 13. If you believe a child provided personal information to us, contact us and we will review and delete it where appropriate.

09 Contact Us

Plain English Summary: Questions or privacy requests can go to the same direct contact points customers use for service.

MIDNIGHT ANVIL LLC
1792 Bowman Ave
Sheridan, WY 82801, USA
contact@midnightanvilmoving.com - +1 (307) 777-3194