Terms of Service

01 Acceptance of Terms

Plain English Summary: By using the website, requesting a quote, booking a service, or renting storage, you agree to these Terms. If a signed job document says something more specific, that document controls for that job.

These Terms apply to website visitors, quote requesters, moving customers, packing customers, and storage customers. If you act for a company, household, estate, or organization, you confirm that you have authority to request services and provide information on its behalf.

02 Services We Provide

Plain English Summary: We provide moving, packing, and storage-related services. Availability, scope, dates, and pricing depend on the quote or written confirmation for your job.

Services may include local moving, long-distance moving coordination, packing, unpacking, loading, unloading, storage rentals, storage move-in or move-out support, and related customer support. We may decline or reschedule work when conditions are unsafe, information is incomplete, access is not available, or the work falls outside what was agreed.

03 Quotes, Estimates, and Job Information

Plain English Summary: Quotes depend on what you tell us. If the job changes, the price or schedule may change too.

• You are responsible for giving accurate pickup, delivery, access, inventory, date, storage, and specialty-item information.
• Quotes are based on the information available at the time they are prepared.
• Additional items, difficult access, long carries, stairs, elevators, parking limits, shuttle needs, extra stops, waiting time, packing changes, or schedule changes may affect price and availability.
• A quote request through the website is not a booking until we confirm it in writing or by direct communication.

04 Customer Responsibilities

Plain English Summary: You help the move go smoothly by being accurate, prepared, and available.

• Be available or appoint an authorized adult at pickup, delivery, and storage access points.
• Make sure we have reasonable access, parking, elevator reservations, gate codes, loading dock access, and building permissions.
• Secure pets, clear walkways, and tell us about fragile, heavy, high-value, or unusual items before move day.
• Pack owner-packed boxes safely and label fragile items clearly.
• Carry personal essentials, cash, jewelry, passports, legal documents, medication, and other irreplaceable valuables yourself.

05 Items We Do Not Move or Store

Plain English Summary: Some things are unsafe, illegal, perishable, or too personal for us to move or store.

• Hazardous materials, including fuel, propane, paint, chemicals, ammunition, fireworks, explosives, and other regulated dangerous goods.
• Illegal items or items you do not have the right to possess or move.
• Perishable food, live animals, plants, and items that require specialized environmental controls unless we agree in writing.
• Cash, securities, jewelry, collectibles, passports, legal documents, medical records, medication, and other irreplaceable valuables.

06 Storage Terms

Plain English Summary: Storage is subject to the unit, pricing, access, and payment terms we confirm with you. Do not store dangerous, illegal, living, or perishable things.

Storage rentals may be subject to a separate storage agreement. You are responsible for keeping contact and payment information current, following facility rules, and maintaining any insurance or protection you want for stored goods. Unpaid balances, abandoned goods, or prohibited storage may be handled as allowed by the storage agreement and applicable law.

07 Payment, Deposits, and Cancellation

Plain English Summary: Payment terms are shown in your quote or confirmation. A website quote request is free and does not require a deposit.

• Amounts due, due dates, accepted payment methods, deposits, and cancellation terms will be provided in the written quote, confirmation, invoice, or service document for your job.
• Deposits, if required, are applied to the final balance unless the written confirmation states otherwise.
• Late payments may delay service, storage access, release of goods, or future bookings where allowed by law and agreement.
• If weather, road conditions, safety issues, building restrictions, or events outside reasonable control prevent service, we will work with you to reschedule.

08 Loss, Damage, and Claims

Plain English Summary: Tell us quickly if something looks wrong. Claim rules and time limits may depend on your written move or storage documents and applicable law.

Inspect goods at pickup, delivery, and storage release where practical. Note visible loss or damage promptly and contact us with photos, inventory details, and the relevant job number. Any carrier liability, valuation, claim process, or claim deadline that applies to a specific service will be stated in the written service documents or applicable law.

09 Website Use

Plain English Summary: Use the website normally. Do not attack it, scrape it, impersonate others, or use it for unlawful purposes.

• Do not submit false, misleading, unlawful, harmful, or infringing content.
• Do not attempt to access systems or data without authorization.
• Do not interfere with site security, availability, or operation.
• Do not copy the website, brand, images, or design except as allowed by law or with permission.

10 Disclaimers and Limits

Plain English Summary: We try to keep information accurate and the website available, but online information is not a guarantee of service availability, price, or outcome.

The website is provided "as is" and "as available." We do not guarantee that the website will be uninterrupted, error-free, or free of harmful components. To the fullest extent allowed by law, we disclaim implied warranties related to the website. Nothing in these Terms limits rights that cannot legally be limited.

11 Governing Law and Disputes

Plain English Summary: If there is a disagreement, contact us first so we can try to resolve it directly.

These Terms are governed by the laws of Wyoming, without regard to conflict-of-law rules, except where another law must apply. Before filing a claim, each side agrees to try in good faith to resolve the dispute informally for 30 days after written notice. Courts located in or serving Sheridan County, Wyoming will be the venue for disputes related to the website, unless a different venue is required by applicable law or a specific written service document.

12 Contact Information

Plain English Summary: Questions about these Terms can go to our regular business contact points.

MIDNIGHT ANVIL LLC
1792 Bowman Ave
Sheridan, WY 82801, USA
contact@midnightanvilmoving.com - +1 (307) 777-3194